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With the earlier 6 months problems are actually increasing, personnel turnover charges are double the standard on the Indonesian simply call centre sector and team have begun to stop Doing the job by strikes, protesting exterior Celltel’s gates.

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Understandably, the Indonesian Governing administration has suggested Celltel to research these troubles as being a issue of urgency and has agreed to operate Along with the Australian Federal government the place necessary. Nevertheless, they've got questioned for discreteness and finish confidentiality from the investigation as They are really involved that the situation could influence the Indonesian Call Centre Field that's below lots of stress from other nations around the world including India turning out to be The brand new investment decision place for international firms.

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As Celltel doesn't have practical experience inside the Indonesian market, they hired a fresh senior administration group for the Indonesian functions.

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Other professionals commented that employees are significantly hired because their kin function for Celltel’s CISM or they've connections and/or are connected to Indonesian politicians.

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